お仕事情報

お仕事情報

Manager Operations:SS-4583HY

  • 女性が活躍
  • 英語を活かす

業界大手のグローバルCROと日本の老舗CROとの合弁会社

求人コード SS-4583HY
募集職種 Manager Operations
職務内容 【Summarized Purpose】
Manages the day-to-day operations of the program team. Supports staff members so that contracted services are provided in accordance with client and X's policies and procedures. Trains and supervises Medical Communications support staff, experienced professionals and/or health care professionals on the program team. Develops, coaches, and mentors employees. Develops and maintains client relationships. Provides clinical expertise and guidance to clients and/or staff.

【Essential Functions】
• Develops employees and manages employee performance including performance appraisals, management and salary administration for direct reports. Monitors employee work. Handles employee relations issues, scheduling and time record verification, recruiting and billable hours management.

• Completes client reports, develops procedural documents, troubleshoots program issues, maintains program knowledge, and ensures compliance with company policies and procedures including SOP's, protocols, and FDA/COFEPRIS/ANVISA/ICH and other regulations.

• Acts as liaison between the client, X's management and staff for issues such as workflow processes, available resources, and new initiatives affecting the program.

• Handles all aspects of program training including providing training to staff members, developing curriculum, and documenting and maintaining training records and curriculum.

• Liaisons with the business development team, presents at PRM/ERMs, functions as a consultant or Medical Information professional to cover program services, such as, performing answering medical inquiries and documenting contacts, adverse events, and product complaints.
応募要件 【Mandatory Skills and Qualification】
• Graduation in Life science background is preferred (not mandate)
• English proficiency at high business level is mandatory
• Dynamic professional with “Get up and Go” attitude is expected
• Operations manager has a major role to play in client handling & establishing relationship with global clients so communication and dynamic personality is highly expected
• Team handling abilities (operations and functional level) is preferred
• We are also open to consider a qualified candidate who is capable to handle this Ops Manager role (irrespective of limited experience in team handling part)

※英語レジュメの提出必須
勤務地 東京
年収 800万円~1200万円
最終学歴 大卒
推奨される資格要件 理系
その他

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