お仕事情報

お仕事情報

Medical Information Specialist:SS-4541HY

  • 女性が活躍
  • 英語を活かす

業界大手のグローバルCROと日本の老舗CROとの合弁会社

求人コード SS-4541HY
募集職種 Medical Information Specialist
職務内容 【Summarized Purpose】
Provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer servce. Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines. The information provided will be given to a level in parallel with the individual’s expertise, experience and training.

【Essential Functions】
・Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products. Processes fulfillments and provides clinical trial information or after-hours on call support.
・Analyzes caller’s questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
・Identifies, records and triages adverse events and product complaints according to organizational, client and regulatory guidelines and provides additional support (including follow up) as needed.
・Maintains thorough knowledge of project and corporate policies and procedures including client products, SOPs, protocols, GCPs, and applicable regulatory requirements.
・Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries. As needed, researches medical literature and drafts responses for such inquiries.

【Job Complexity】
Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.

【Job Knowledge】
Learns to use professional concepts. Applies company policies and procedures to resolve routine issues.

【Supervision Received】
Normally receives detailed instructions on all work.

【Business Relationships】
Contacts are primarily with immediate supervisor, and other personnel in the department. Builds stable working relationships internally.
応募要件 【Qualifications】
Nursing/ life science/ pharmacy education background candidates with good English and Japanese speaking skills.

※英語レジュメの提出必須
勤務地 東京
年収 500万円~600万円
最終学歴 専門卒
推奨される資格要件 薬剤師、看護師、理系
その他

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